Virtual Loan Assistant

Retail loan is estimated to account for more than one-fifth of all bank credit in the times to come. Our Virtual Loan Assistant automates the entire personal loan business function, thus, accelerating customer conversions and enhancing the overall customer experience.

Business drivers

Expediting the document collection process and preliminary processing steps
Minimizing human intervention and eliminating too many human touchpoints
Reducing the turnaround time for loan disbursal
Bringing in better audit control & transparency

Solution highlights

Online interactions and document submissions enabled
Serves retail customers on various loans like personal, housing, etc.
Supports intake of multiple documents, basis specific loan request
Integrates with case management tools, document management tools, core banking systems, Credit Bureau etc.

What value does it bring

Increased customer conversions
Minimized human-in-loop
Customer experience transformation
Reduced turnaround time for loan disbursal

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