Digital KYC Agent

KYC is the cornerstone of any new customer-vendor relationship and is often a cumbersome, manual and inefficient process. Our Digital KYC agent automates the entire personal loan business function, thus, accelerating customer conversions and enhancing the overall customer experience.

Business drivers

Expediting the processing and turnaround time
Minimizing human intervention and eliminating too many human touchpoints
Avoiding misuse or misplacement of customer’s personal data
Enabling contactless KYC – eliminating the need of physical visits to the bank

Solution highlights

Online KYC documents submission channels enabled
Supports multiple identity documents
Verification & validation of uploaded docs using formal & authentic APIs & interfaces
Customer authentication via OTP using mobile linked to the KYC documents

What value does it bring

Up to 80% reduction in turnaround time
Hassle-free and improved customer experience
Digitized identity docs, better audit control & tracking mechanism
Significant cost savings for the bank

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