Digital Inventory Assistant

The significance of Inventory Management impacts every aspect of a retail organization. Our Digital Inventory Assistant is a mobile-based chatbot or a virtual assistant that effortlessly handles all inventory related queries, gives near real-time Inventory check for availability, helps with ordering as well as tracking leading to increased store conversions and online sales.

Business drivers

Understanding specific customer interests and needs
Minimizing human assistance
Driving conversational commerce to ease the work of their human counterparts
In-store virtual assistance for better shopping experience
Improving supply chain management & logistics

Solution highlights

Mobile messenger based conversational interface
Supports multiple personas viz. in-store sales assistants & end customers
Leverages different intelligent automation levers like RPA, NLP, OCR
Multi-channel updates (WhatsApp / Email / SMS) based on user preferences

What value does it bring

Increased store conversions
Accelerated online sales
Minimized human intervention
Personalized customer experience leading to increased brand loyalty

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