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Experience Transformation

Our Offerings

Focus on your desired customer segments; create an experience that would delight them.

Our process starts with focusing on users and finding a value proposition for them to engage with your brand, product, or service. We use benchmarking and in-depth user research methods to understand where your product could do better.

With tools like Service Design, we help you re-imagine the best experience for your customers while orchestrating the back-end services. We help you get the best out of your marketing, commerce, customer services, and enterprise platforms by designing a delightful, feasible, and viable experience.

Our experience transformation teams cover the full range of creative capabilities, including strategy, creative direction, UX writing, UX design, UI design, User research, and User testing. Visit our Experience Studios in the US, UK, and India for a structured, outcome-based workshop.

Our Offerings

Experience Strategy & Roadmap

Focus on your target audience and build a value proposition for them to experience your product or services. Create and validate your designs using rapid prototypes. Build a product backlog.

Qual & Quant User Research

Understand user behavior and what affects conversion. Use a mixed method of web analytics and user interviews/observations to find the root cause.

Customer Journeys & Service Design

Analyze your customer’s journey using LTIMindtree’s step-by-step customer journey mapping framework. Identify pain points and opportunities to improve.

End-to-end Design Services

Accelerate and scale your design operations, whether it is research, UX, UI or User testing with LTIMindtree’s end-to-end design services.

Data Visualisation Design

Make dashboards less overwhelming and more insightful and actionable. Design bespoke solutions or get the best out of your BI tool.

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