ElevAIting Outcomes – Engineering Tomorrow’s Enterprise
The future doesn’t wait, and neither can enterprises. To stay ahead, businesses must adapt to new challenges and opportunities as they emerge. As a leading technology consulting and services company committed to delivering innovative solutions to its clients, we have a responsibility to innovate and disrupt. Today, we are building world-class solutions with the help of robust technologies to give rise to a timeless enterprise.
LTIMindtree is the Launch Partner for ServiceNow’s Agentic AI
LTIMindtree X ServiceNow Advantage
At Knowledge25, we will demonstrate how organizations can use agentic AI to drive automation and efficiency. Join our thought leaders to understand how you can enrich your employee value proposition, streamline and automate your IT, better connect with your customers, and build newer capabilities to deliver value.
Our solutions and offerings at Knowledge 25

NZTM - Near Zero Touch Migration
Migrating platforms is complicated—but it doesn’t have to be. The Near Zero Touch Migration tool simplifies the process, empowering businesses to re-platform from Salesforce CRM to ServiceNow with minimal effort and maximum efficiency. Engineered for seamless integration and scalability, this tool ensures data integrity, reduces operational disruption, and accelerates deployment timelines.

Cloud Automation Solution
Gen AI-powered cloud migration made simple with ServiceNow combines advanced automation with the intelligence of generative AI to deliver seamless, efficient cloud migrations. Integrated with ServiceNow, it streamlines the entire process through near-zero manual efforts, smart service mapping with CMDB-backed GenAI, and DevOps-driven workflows for enhanced accuracy.

Agentic Central
Enhance your business with LTIMindtree’s Agentic Central, an advanced enterprise AI solution that streamlines operations on the ServiceNow platform. Achieve greater efficiency and customer engagement as Agentic Central’s intelligent agents automate workflows, provide support, and facilitate seamless communication across your organization.

Voicing AI
A sophisticated conversational voice AI platform designed to automate customer interactions with natural-sounding AI voice agents capable of executing real-time actions. It integrates effortlessly with enterprise systems to manage inbound and outbound calls, interpret customer queries, and take immediate actions, all while updating knowledge bases. This ensures personalized, scalable, and responsible AI-driven communication.

AI Smart Underwriter
AI Smart Underwriter is a Gen AI-powered underwriting platform that serves as a central hub for underwriters to manage policies. Resources assist underwriters in evaluating risks and making informed decisions.

Now Assess 360
LTIMindtree’s comprehensive ServiceNow platform assessment, Now Assess 360, helps organizations uncover opportunities to save costs, maximize platform efficiency, streamline operations, and simplify their IT landscape – while identifying ways to transform business processes for sustained growth and innovation.
Meet Our Leaders
Speaking Sessions
Theater Session
ServiceNow and LTIMindtree are partnering through the Now on Now program to pioneer cutting-edge Agentic AI use cases that are transforming the way network gets done. In this session, discover how we’re moving beyond traditional automation to deliver truly autonomous, context-aware Agentic Workflows that drive decisions, trigger actions, and drive outcomes powered by native ServiceNow AI Agents. Learn how we solved real-world problems to enable intelligent workflows, improved productivity and drove measurable outcomes
Speaker Details:
Wednesday, May 7, 2025 | 12:00 PM - 12:20 PM PDT
Breakout Session
Amadeus was looking to consolidate ITSM system across globe and also create NextGen platform for airport, Airlines and partners as part of customer Service Management. ServiceNow was selected as platform of choice and Amadeus partnered with LTIMindtree in 2 strategic program to deliver high-impact ITSM portal across globe and have end-to-end customer experience platform with ServiceNow CSM. This engagement brought seamless experience across partner, airlines and airports and connected Kiosk and partner systems for one global experience.
Speaker Details:



Wednesday, May 07, 2025 | 1:00 PM - 1:30 PM PDT
Roundtable
Join in for a focused discussion to understand about:
- Co-existence and governance of AI agents with ServiceNow
- How to amplify enterprise experience with ServiceNow (partner, employee, customer)
- How ServiceNow is the ERP for IT
Hear from the industry experts, SME and forward-thinking leaders
Speaker Details:
Wednesday, May 7, 2025 | 12:45 PM - 1:45 PM PDT
Speaking Session
In this evolving digital landscape, LTIMindtree is collaborating with ServiceNow to leverage Agentic AI, helping businesses unlock new levels of agility, intelligence, and innovation. Please join us to know how this partnership is enabling enterprises to stay ahead in a rapidly changing world, equipping our clients to connect IT, Employee, HR, and Customer functions seamlessly, creating a highly autonomous and data-driven enterprise to Streamline tasks and reduce costs with enhanced voice-enabled AI.
Speaker Details:
Wednesday, May 7, 2025 | 2:30 PM - 2:50 PM PDT
Speaking Session
First Citizens Bank (FCB) revamped its HRSD processes, addressing inefficiencies stemming from fragmented legacy systems and manual workflows. The complexity of the ecosystem required assessing over 400 HR requirements to optimize HR functions, integrating eight external systems, and executing a phased rollout targeting specific cohorts. The solution resulted in a strong, scalable HR ecosystem for FCB, enhancing user satisfaction and driving operational excellence.
Speaker Details:


Tuesday, May 6, 2025 | 11:45 AM - 12:15 PM PDT
Speaking Session
LTIMindtree recently migrated its delivery excellence from a traditional system to SPM. This unified solution, which is scalable and flexible, improved the management of over 7000 projects in terms of user experience, compliance, efficiency, and reporting. It also integrated seamlessly with 14 upstream and downstream systems. The solution brought a unique experience to more than 6,000 users across the delivery community, with key activities around project audits, tracking quality metrics, leadership reviews, and real-time insights on a single system. Another critical success factor is the end-to-end project journey, from creation to invoicing.
Speaker Details:
Tuesday, May 6, 2025 | 4:15 PM - 4:45 PM PDT
Speaking Session
Discover how LTIMindtree's transformative two-year digital journey is reshaping the experiences of 90,000 employees. Using Now Assist and Virtual Agent, the company is delivering personalized support to employees. Guided by ServiceNow Impact, it has also maximized platform utilization, enhanced health, optimized ServiceNow solutions, and fostered continuous learning to unlock business value.
Speaker Details:


Thursday, May 8, 2025 | 2:30 PM - 3:00 PM PDT
Speaking Sessions hidden
Crafting the Future of Enterprise Experience for ServiceNow’s NowOnNow Program with Agentic AI
Speaker Details:
Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025
Crafting the future of HR Service Delivery together with First Citizens Bank
Speaker Details:


Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025
Learn how LTIMindtree transformed its 7000 Projects’ end-to-end journey with SPM
Speaker Details:


Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025
Exciting Offer
Book a 1:1 meeting with our team and get a chance to unlock free consultation worth $50K*.
Drop by our booth to win exciting prizes!
Discover: Book a free consultation with our experts to discuss and get in-depth insights on the topic of your choice.
Engage: Stay connected with our experts after the event through our ongoing and exciting workshops.
Unlock customized consultation*: Upon your request, we will continue the dialogue on your requirements. You can also ask for a deep-dive assessment.
*T&C Apply
Case Studies


Aerospace & Defence Giant Cuts HR Response Time by 70% for 4,800+ Employees

Accelerating Adoption
How an Insurer Streamlined Operations
with 95% Workflow Automation in ITAM

Behind the Magic
How a Global Entertainment Leader Elevated Field Agent Productivity and Customer Experience

From Siloes to Synergy
How a Global Media Giant Boosted Project Visibility by 70% & Cut Costs by $1 Million

Merging Complexity into Clarity
How a Global Media Leader Streamlined IT with a Unified ServiceNow Platform
Have a challenge for us?
Meet our experts during ServiceNow Knowledge 2025 and start your journey of getting to the
future, faster, together with LTIMindtree,
an Elite ServiceNow partner.