ElevAIting Outcomes Engineering Tomorrow’s Enterprise
The future doesn’t wait, and neither can enterprises. To stay ahead, businesses must adapt to new challenges and opportunities as they emerge. As a leading technology consulting and services company committed to delivering innovative solutions to its clients, we have a responsibility to innovate and disrupt. Today, we are building world-class solutions with the help of robust technologies to give rise to a timeless enterprise.
LTIMindtree X ServiceNow Advantage
At Knowledge25, we will demonstrate how organizations can use agentic AI to drive automation and efficiency. Join our thought leaders to understand how you can enrich your employee value proposition, streamline and automate your IT, better connect with your customers, and build newer capabilities to deliver value.
Agentic Central
Voicing AI
AI Smart Underwriter
Now Assess 360
Amarnath Juluri
Mukesh Gupta
Harshgautam Singh
Breakout Session
Transform customer service experience for end users & partner airlines - Amadeus
Amadeus was looking to consolidate ITSM system across globe and also create NextGen platform for airport, Airlines and partners as part of customer Service Management. ServiceNow was selected as platform of choice and Amadeus partnered with LTIMindtree in 2 strategic program to deliver high-impact ITSM portal across globe and have end-to-end customer experience platform with ServiceNow CSM. This engagement brought seamless experience across partner, airlines and airports and connected Kiosk and partner systems for one global experience.
Speaker Details: 
Amadeus was looking to consolidate ITSM system across globe and also create NextGen platform for airport, Airlines and partners as part of customer Service Management. ServiceNow was selected as platform of choice and Amadeus partnered with LTIMindtree in 2 strategic program to deliver high-impact ITSM portal across globe and have end-to-end customer experience platform with ServiceNow CSM. This engagement brought seamless experience across partner, airlines and airports and connected Kiosk and partner systems for one global experience.
Speaker Details:
Pavle Subarevic,
Solution Architect
Maria Mendez,
Program Director
Harshgautam Singh,
ServiceNow Practice Head
May 07, 2025 | 04:00 PM PDT
Roundtable
Join LTIMindtree for a focused discussion on AI Agents Governance, ERP for IT
Join in for a focused discussion to understand about: 
Join in for a focused discussion to understand about:
- Co-existence and governance of AI agents with ServiceNow
- How to amplify enterprise experience with ServiceNow (partner, employee, customer)
- How ServiceNow is the ERP for IT
Hear from the industry experts, SME and forward-thinking leaders
Speaker Details:
Harshgautam Singh,
ServiceNow Practice Head
Mukesh Gupta,
Sr. Director
May 07, 2025 | 12:45 PM PDT
General Speaking sessions
Crafting the Future of Enterprise Experience for ServiceNow’s NowOnNow Program with Agentic AI
Join LTIMindtree and ServiceNow to explore how we are modernizing the NowOnNow program to scale autonomous experiences across the ServiceNow organization. Our collaboration enhances intelligence and responsiveness, empowering ServiceNow to optimize IT and non-IT workflows while delivering exceptional Gen AI outcomes.
Speaker Details:
Join LTIMindtree and ServiceNow to explore how we are modernizing the NowOnNow program to scale autonomous experiences across the ServiceNow organization. Our collaboration enhances intelligence and responsiveness, empowering ServiceNow to optimize IT and non-IT workflows while delivering exceptional Gen AI outcomes.
Speaker Details:
Mukesh Gupta,
Sr. Director, LTIMindtree
Date & Time: Coming Soon
Venue: Coming Soon
General Speaking sessions
Crafting the future of HR Service Delivery together with First Citizens Bank
First Citizens Bank (FCB) revamped its HRSD processes, addressing inefficiencies stemming from fragmented legacy systems and manual workflows. The complexity of the ecosystem required assessing over 400 HR requirements to optimize HR functions, integrating eight external systems, and executing a phased rollout targeting specific cohorts. The solution resulted in a strong, scalable HR ecosystem for FCB, enhancing user satisfaction and driving operational excellence.
Speaker Details: 
First Citizens Bank (FCB) revamped its HRSD processes, addressing inefficiencies stemming from fragmented legacy systems and manual workflows. The complexity of the ecosystem required assessing over 400 HR requirements to optimize HR functions, integrating eight external systems, and executing a phased rollout targeting specific cohorts. The solution resulted in a strong, scalable HR ecosystem for FCB, enhancing user satisfaction and driving operational excellence.
Speaker Details:
Kim Stewart,
SVP, Executive Director Enterprise Talent Delivery, First Citizens Bank
Mukesh Gupta,
Sr. Director, LTIMindtree
Date & Time: Coming Soon
Venue: Coming Soon
General Speaking sessions
Learn how LTIMindtree transformed its 7000 Projects’ end-to-end journey with SPM
LTIMindtree recently migrated its delivery excellence from a traditional system to SPM. This unified solution, which is scalable and flexible, improved the management of over 7000 projects in terms of user experience, compliance, efficiency, and reporting. It also integrated seamlessly with 14 upstream and downstream systems. The solution brought a unique experience to more than 6,000 users across the delivery community, with key activities around project audits, tracking quality metrics, leadership reviews, and real-time insights on a single system. Another critical success factor is the end-to-end project journey, from creation to invoicing.
Speaker Details: 
LTIMindtree recently migrated its delivery excellence from a traditional system to SPM. This unified solution, which is scalable and flexible, improved the management of over 7000 projects in terms of user experience, compliance, efficiency, and reporting. It also integrated seamlessly with 14 upstream and downstream systems. The solution brought a unique experience to more than 6,000 users across the delivery community, with key activities around project audits, tracking quality metrics, leadership reviews, and real-time insights on a single system. Another critical success factor is the end-to-end project journey, from creation to invoicing.
Speaker Details:
Prabhakar Cherukuri,
Sr. Director, LTIMindtree
Ritesh Shah,
Senior Principal GenAI Architect, ServiceNow
Date & Time: Coming Soon
Venue: Coming Soon
Crafting the Future of Enterprise Experience for ServiceNow’s NowOnNow Program with Agentic AI
Join LTIMindtree and ServiceNow to explore how we are modernizing the NowOnNow program to scale autonomous experiences across the ServiceNow organization. Our collaboration enhances intelligence and responsiveness, empowering ServiceNow to optimize IT and non-IT workflows while delivering exceptional Gen AI outcomes.
Speaker Details: 
Speaker Details:
Mukesh Gupta,
Sr. Director, LTIMindtree
Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025
Crafting the future of HR Service Delivery together with First Citizens Bank
First Citizens Bank (FCB) revamped its HRSD processes, addressing inefficiencies stemming from fragmented legacy systems and manual workflows. The complexity of the ecosystem required assessing over 400 HR requirements to optimize HR functions, integrating eight external systems, and executing a phased rollout targeting specific cohorts. The solution resulted in a strong, scalable HR ecosystem for FCB, enhancing user satisfaction and driving operational excellence.
Speaker Details: 
Speaker Details:
Kim Stewart,
SVP, Executive Director Enterprise Talent Delivery, First Citizens Bank
Mukesh Gupta,
Sr. Director, LTIMindtree
Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025
Learn how LTIMindtree transformed its 7000 Projects’ end-to-end journey with SPM
LTIMindtree recently migrated its delivery excellence from a traditional system to SPM. This unified solution, which is scalable and flexible, improved the management of over 7000 projects in terms of user experience, compliance, efficiency, and reporting. It also integrated seamlessly with 14 upstream and downstream systems. The solution brought a unique experience to more than 6,000 users across the delivery community, with key activities around project audits, tracking quality metrics, leadership reviews, and real-time insights on a single system. Another critical success factor is the end-to-end project journey, from creation to invoicing.
Speaker Details: 
Speaker Details:
Prabhakar Cherukuri,
Sr. Director, LTIMindtree
Ritesh Shah,
Senior Principal GenAI Architect, ServiceNow
Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025
Exciting Offer
Book a 1:1 meeting with our team and get a chance to unlock free consultation worth $50K*.
Drop by our booth to win exciting prizes!
Discover: Book a free consultation with our experts to discuss and get in-depth insights on the topic of your choice.
Engage: Stay connected with our experts after the event through our ongoing and exciting workshops.
Unlock customized consultation*: Upon your request, we will continue the dialogue on your requirements. You can also ask for a deep-dive assessment.
*T&C Apply
Have a challenge for us?
Meet our experts during ServiceNow Knowledge 2025 and start your journey of getting to the
future, faster, together with LTIMindtree,
an Elite ServiceNow partner.
