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ElevAIting Outcomes – Engineering Tomorrow’s Enterprise

The future doesn’t wait, and neither can enterprises. To stay ahead, businesses must adapt to new challenges and opportunities as they emerge. As a leading technology consulting and services company committed to delivering innovative solutions to its clients, we have a responsibility to innovate and disrupt. Today, we are building world-class solutions with the help of robust technologies to give rise to a timeless enterprise.

LTIMindtree is the Launch Partner for ServiceNow’s Agentic AI

LTIMindtree X ServiceNow Advantage

At Knowledge25, we will demonstrate how organizations can use agentic AI to drive automation and efficiency. Join our thought leaders to understand how you can enrich your employee value proposition, streamline and automate your IT, better connect with your customers, and build newer capabilities to deliver value.

Our solutions and offerings at Knowledge 25

 

NZTM - Near Zero Touch Migration

Migrating platforms is complicated—but it doesn’t have to be. The Near Zero Touch Migration tool simplifies the process, empowering businesses to re-platform from Salesforce CRM to ServiceNow with minimal effort and maximum efficiency. Engineered for seamless integration and scalability, this tool ensures data integrity, reduces operational disruption, and accelerates deployment timelines.

Cloud Automation Solution

Gen AI-powered cloud migration made simple with ServiceNow combines advanced automation with the intelligence of generative AI to deliver seamless, efficient cloud migrations. Integrated with ServiceNow, it streamlines the entire process through near-zero manual efforts, smart service mapping with CMDB-backed GenAI, and DevOps-driven workflows for enhanced accuracy.

Agentic Central

Enhance your business with LTIMindtree’s Agentic Central, an advanced enterprise AI solution that streamlines operations on the ServiceNow platform. Achieve greater efficiency and customer engagement as Agentic Central’s intelligent agents automate workflows, provide support, and facilitate seamless communication across your organization.

Voicing AI

A sophisticated conversational voice AI platform designed to automate customer interactions with natural-sounding AI voice agents capable of executing real-time actions. It integrates effortlessly with enterprise systems to manage inbound and outbound calls, interpret customer queries, and take immediate actions, all while updating knowledge bases. This ensures personalized, scalable, and responsible AI-driven communication.

AI Smart Underwriter

AI Smart Underwriter is a Gen AI-powered underwriting platform that serves as a central hub for underwriters to manage policies. Resources assist underwriters in evaluating risks and making informed decisions.

Now Assess 360

LTIMindtree’s comprehensive ServiceNow platform assessment, Now Assess 360, helps organizations uncover opportunities to save costs, maximize platform efficiency, streamline operations, and simplify their IT landscape – while identifying ways to transform business processes for sustained growth and innovation.

Meet Our Leaders

 

Amarnath Juluri

VP & Global Head – Enterprise Apps

Mukesh Gupta

Global Sales Head

Harshgautam Singh

Global Delivery Head

Speaking Sessions

Theater Session

Automation to Autonomy: ServiceNow’s Agentic AI Revolution in reimagining Workflows across the Enterprise
ServiceNow and LTIMindtree are partnering through the Now on Now program to pioneer cutting-edge Agentic AI use cases that are transforming the way network gets done. In this session, discover how we’re moving beyond traditional automation to deliver truly autonomous, context-aware Agentic Workflows that drive decisions, trigger actions, and drive outcomes powered by native ServiceNow AI Agents. Learn how we solved real-world problems to enable intelligent workflows, improved productivity and drove measurable outcomes
Speaker Details:

Ashish Sethi

Ashish Sethi

Platform Innovation & EnablementServiceNow

Mukesh Gupta

Mukesh Gupta

Global Sales HeadLTIMindtree

Wednesday, May 7, 2025 | 12:00 PM - 12:20 PM PDT

Breakout Session

Transform customer service experience for end users & partner airlines - Amadeus
Amadeus was looking to consolidate ITSM system across globe and also create NextGen platform for airport, Airlines and partners as part of customer Service Management. ServiceNow was selected as platform of choice and Amadeus partnered with LTIMindtree in 2 strategic program to deliver high-impact ITSM portal across globe and have end-to-end customer experience platform with ServiceNow CSM. This engagement brought seamless experience across partner, airlines and airports and connected Kiosk and partner systems for one global experience.
Speaker Details:

Pavle Subarevic

Pavle Subarevic

Solution Architect Amadeus

Maria Mendez

Maria Mendez

Program Director Amadeus

Harshgautam Singh

Harshgautam Singh

Global Delivery Head LTIMindtree

Wednesday, May 07, 2025 | 1:00 PM - 1:30 PM PDT

Roundtable

Join LTIMindtree for a focused discussion on AI Agents Governance, ERP for IT
Join in for a focused discussion to understand about:

  • Co-existence and governance of AI agents with ServiceNow
  • How to amplify enterprise experience with ServiceNow (partner, employee, customer)
  • How ServiceNow is the ERP for IT

Hear from the industry experts, SME and forward-thinking leaders
Speaker Details:

Harshgautam Singh

Harshgautam Singh

Global Delivery Head LTIMindtree

Mukesh Gupta

Mukesh Gupta

Global Sales Head LTIMindtree

Wednesday, May 7, 2025 | 12:45 PM - 1:45 PM PDT

Speaking Session

Elevating Your Enterprise Workflows with LTIMindtree’s - ServiceNow Agentic AI.
In this evolving digital landscape, LTIMindtree is collaborating with ServiceNow to leverage Agentic AI, helping businesses unlock new levels of agility, intelligence, and innovation. Please join us to know how this partnership is enabling enterprises to stay ahead in a rapidly changing world, equipping our clients to connect IT, Employee, HR, and Customer functions seamlessly, creating a highly autonomous and data-driven enterprise to Streamline tasks and reduce costs with enhanced voice-enabled AI.
Speaker Details:

Sriram Krishnaswamy

Sriram Krishnaswamy

Sr. Director LTIMindtree

Kunal Jha

Kunal Jha

Sr. Director LTIMindtree

Wednesday, May 7, 2025 | 2:30 PM - 2:50 PM PDT

Speaking Session

Crafting the future of HR Service Delivery together with First Citizens Bank
First Citizens Bank (FCB) revamped its HRSD processes, addressing inefficiencies stemming from fragmented legacy systems and manual workflows. The complexity of the ecosystem required assessing over 400 HR requirements to optimize HR functions, integrating eight external systems, and executing a phased rollout targeting specific cohorts. The solution resulted in a strong, scalable HR ecosystem for FCB, enhancing user satisfaction and driving operational excellence.
Speaker Details:

Suzi Dunford

Suzi Dunford

SVP, Director - Human Resources First Citizens Bank

Mukesh Gupta

Mukesh Gupta

Global Sales Head LTIMindtree

Tuesday, May 6, 2025 | 11:45 AM - 12:15 PM PDT

Speaking Session

Learn how LTIMindtree transformed its 7000 Projects’ end-to-end journey with SPM
LTIMindtree recently migrated its delivery excellence from a traditional system to SPM. This unified solution, which is scalable and flexible, improved the management of over 7000 projects in terms of user experience, compliance, efficiency, and reporting. It also integrated seamlessly with 14 upstream and downstream systems. The solution brought a unique experience to more than 6,000 users across the delivery community, with key activities around project audits, tracking quality metrics, leadership reviews, and real-time insights on a single system. Another critical success factor is the end-to-end project journey, from creation to invoicing.
Speaker Details:

Prabhakar Cherukuri

Prabhakar Cherukuri

Sr. Director LTIMindtree

Ritesh Shah

Ritesh Shah

Senior Principal GenAI Architect ServiceNow

Tuesday, May 6, 2025 | 4:15 PM - 4:45 PM PDT

Speaking Session

How LTIMindtree accelerates digital transformation with ServiceNow Impact and AI
Discover how LTIMindtree's transformative two-year digital journey is reshaping the experiences of 90,000 employees. Using Now Assist and Virtual Agent, the company is delivering personalized support to employees. Guided by ServiceNow Impact, it has also maximized platform utilization, enhanced health, optimized ServiceNow solutions, and fostered continuous learning to unlock business value.
Speaker Details:

Prabhakar Cherukuri

Prabhakar Cherukuri

Sr. Director LTIMindtree

Raghuveer Moorthy

Raghuveer Moorthy

Customer Success Transformation ExecutiveServiceNow

Thursday, May 8, 2025 | 2:30 PM - 3:00 PM PDT

Speaking Sessions hidden

Crafting the Future of Enterprise Experience for ServiceNow’s NowOnNow Program with Agentic AI

Join LTIMindtree and ServiceNow to explore how we are modernizing the NowOnNow program to scale autonomous experiences across the ServiceNow organization. Our collaboration enhances intelligence and responsiveness, empowering ServiceNow to optimize IT and non-IT workflows while delivering exceptional Gen AI outcomes.
Speaker Details:

Mukesh Gupta

Mukesh Gupta,

Global Sales Head

Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025

Crafting the future of HR Service Delivery together with First Citizens Bank

First Citizens Bank (FCB) revamped its HRSD processes, addressing inefficiencies stemming from fragmented legacy systems and manual workflows. The complexity of the ecosystem required assessing over 400 HR requirements to optimize HR functions, integrating eight external systems, and executing a phased rollout targeting specific cohorts. The solution resulted in a strong, scalable HR ecosystem for FCB, enhancing user satisfaction and driving operational excellence.
Speaker Details:

Kim Stewart

Kim Stewart,

SVP, Executive Director Enterprise Talent Delivery, First Citizens Bank

Mukesh Gupta

Mukesh Gupta,

Global Sales Head

Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025

Learn how LTIMindtree transformed its 7000 Projects’ end-to-end journey with SPM

LTIMindtree recently migrated its delivery excellence from a traditional system to SPM. This unified solution, which is scalable and flexible, improved the management of over 7000 projects in terms of user experience, compliance, efficiency, and reporting. It also integrated seamlessly with 14 upstream and downstream systems. The solution brought a unique experience to more than 6,000 users across the delivery community, with key activities around project audits, tracking quality metrics, leadership reviews, and real-time insights on a single system. Another critical success factor is the end-to-end project journey, from creation to invoicing.
Speaker Details:

Prabhakar Cherukuri

Prabhakar Cherukuri,

Sr. Director, LTIMindtree

Ritesh Shah

Ritesh Shah,

Senior Principal GenAI Architect, ServiceNow

Date & Time: TBC
Venue: TBC
Link: Sessions Knowledge 2025

Exciting Offer
Book a 1:1 meeting with our team and get a chance to unlock free consultation worth $50K*.
Drop by our booth to win exciting prizes!


Discover: Book a free consultation with our experts to discuss and get in-depth insights on the topic of your choice.
Engage: Stay connected with our experts after the event through our ongoing and exciting workshops.
Unlock customized consultation*: Upon your request, we will continue the dialogue on your requirements. You can also ask for a deep-dive assessment.
*T&C Apply

Case Studies

Saving 76.5K Hours and Boosting CSAT to 4.9

Saving 76.5K Hours and Boosting CSAT to 4.9

The Power of Proactive ITOM in Action

Aerospace & Defence Giant Cuts HR Response Time by 70% for 4,800+ Employees

Aerospace & Defence Giant Cuts HR Response Time by 70% for 4,800+ Employees

Accelerating Adoption

Accelerating Adoption

How an Insurer Streamlined Operations
with 95% Workflow Automation in ITAM

Behind the Magic

Behind the Magic

How a Global Entertainment Leader Elevated Field Agent Productivity and Customer Experience

From Siloes to Synergy

From Siloes to Synergy

How a Global Media Giant Boosted Project Visibility by 70% & Cut Costs by $1 Million

Merging Complexity into Clarity

Merging Complexity into Clarity

How a Global Media Leader Streamlined IT with a Unified ServiceNow Platform

Smarter Licensing, Leaner Ops

Smarter Licensing, Leaner Ops

USD 4.4 Million in Savings for a Leading Global Media Company

Smarter Spaces, Faster Access

Smarter Spaces, Faster Access

90% Quicker Reservations and 100% Conflict-Free Booking for a Global Media Leader

Have a challenge for us?
Meet our experts during ServiceNow Knowledge 2025 and start your journey of getting to the
future, faster, together with LTIMindtree,
an Elite ServiceNow partner.

Resource

 
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Lights on: How a Utility Giant Improved Response Times and Customer Satisfaction

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Optimizing User Access: 83% Efficiency Gains by Leading US Oil and Gas Major

Unlock major savings: Explore how OKQ8 achieved annual savings of SEK 3 million with Azure Cloud Platform

Unlock major savings: Explore how OKQ8 achieved annual savings of SEK 3 million with Azure Cloud Platform