LTI Named as Leader in ISG’s Intelligent Automation Solutions and Services 2021 Report for US
ISG (Information Services Group) — a leading global technology research and advisory firm, known for its deep industry and technology expertise and world-class research and analytical capabilities – has named LTI as a Leader in ‘Artificial Intelligence for IT Operations (AIOps)’ for US in its ISG Provider Lens™ 2021 Quadrant Report.
The research study “ISG Provider Lens™ 2021– Intelligent Automation – Solutions and Services” analyzes the relevant software vendors/service providers in the US market, based on a multi-phased research and analysis process, and positions these providers are based on the ISG Research methodology.
Amar Changulani
Senior Lead Analyst ISG
“The Mosaic AIOps solution from LTI includes a workflow engine, orchestrator, and script editor, in addition to a built-in reusable script library that assists companies in automating runbooks and IT processes faster, with several checkpoints for controlled execution. LTI generates nearly 70 percent of its AIOps revenue from the US, primarily from large enterprise clients, thus becoming an ideal partner for large and multinational US enterprises,” said Amar Changulani – Manager and Principal Analyst, ISG.
According to ISG, LTI, by providing end-to-end AIOps automation, has helped enterprises benefit beyond effort reduction and moved up the value chain to deliver incremental business benefits.
Key Strengths:
- The Mosaic AIOps solution from LTI includes a workflow engine, orchestrator, and script editor, in addition to a built-in reusable script library that assists companies in automating runbooks and IT processes faster, with different checkpoints for controlled execution.
- The company generates nearly 70 percent of its AIOps revenue from the US, primarily from large enterprise clients, thus becoming an ideal choice for large and multinational US enterprises.
LTI’s Mosaic AIOps enables Enterprise IT transformation through the adoption of AI-led IT Operations. This means enhanced asset monitoring, automated situation detection & remediation, smarter service desk activities by inculcating collaborative support practices in the operations teams. It applies contextual AI on asset telemetry data to present a holistic view of the IT Estate & spot issues in real-time, which helps in providing better quality support and efficient planning in IT operations activities.
