Overview
The client was a leading global oil and gas conglomerate, seeking innovative technology to enhance operations. To address workforce training challenges, improve operational efficiency, and align with digital transformation initiatives, the client invested in extended reality (XR) solutions, including virtual reality (VR) training modules and advanced devices like Meta Quest and Microsoft HoloLens.
Market trends in the oil and gas industry
The oil and gas industry is increasingly adopting digital transformation technologies to overcome challenges associated with a distributed workforce.
Traditional training methods are often ineffective and costly, paving the way for immersive technologies like VR and augmented reality (AR) to enhance learning retention and operational efficiency. These technologies provide a unique, engaging environment that mimics real-world interactions, preparing users for actual situations in a safe, controlled setting.
Challenges faced
The client faced several operational and technological challenges, necessitating the adoption of XR-based solutions:
Lack of skilled personnel availability
- Insufficient access to experts for conducting advanced XR training programs at remote locations.
- Dependence on traditional training methods limited scalability and hindered employee skill enhancement.
Operational inefficiencies
- Existing training workflows lacked interactivity, leading to lower employee engagement and slower skill acquisition.
- Managing XR devices across multiple sites created logistical bottlenecks.
Poor compliance and governance
- Ensuring compliance with IT and operational standards was time-consuming and error-prone due to manual processes.
Challenges with remote distributed workforce
- Isolation and mental health issues affected productivity and well-being.
- Time zone differences led to scheduling conflicts and reduced collaboration.
Need for immersive training for sales and marketing
- The client needed immersive tools to enhance the soft skills of their sales and marketing teams.
Need for better safety training and hazard identification
- XR-based training was required to prepare employees for handling emergencies like gas leaks in offshore oil rigs.
LTIMindtree’s solution
To address these challenges, LTIMindtree implemented a comprehensive XR solution combining Motive development and XR business design services:
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XR Motive development services
- Created high-priority VR training modules using Motive SDK, Unity, Unreal/Epic, and Motive.io tools.
- Laid the groundwork for the client’s shift to Unreal and Epic platforms.
- Delivered thoroughly tested VR modules to ensure seamless deployment across sites.
- Built and maintained a detailed XR wiki knowledge base.
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XR business design services
- Partnered with SMEs and L&D teams to define learning requirements and develop interactive VR training modules.
- Ensured readiness through rigorous user acceptance testing (UAT).
- Supported strategic backlog tasks, conducted market scans for XR trends, and managed deployments for training modules.
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XR device and application support
- Streamlined onboarding, provisioning, and troubleshooting for XR devices.
- Ensured adherence to IT standards and efficiently managed an expanding device inventory.
- Established centralized XR support for swift escalation and issue resolution.
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XR solutions to minimize critical downtime
- Developed soft skills and utilized advanced communication platforms in XR Mesh meetings.
- Regular virtual meetings and check-ins into the client’s virtual facilities.
- Integrated a learning management system (LMS) with XR training for remote workers.
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XR solutions for remote assistance
- Provided XR learning platforms for remote assistance.
- Offered realistic training simulations for skill development.
- Created virtual environments for relaxation and mental health support.
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XR solutions to boost sales and confidence
- Enabled realistic practice environments with avatars for salespeople.
- Provided a safe space for mistakes with conversational AI.
- Exposed sales teams to various customer scenarios in VR.
Tech stack
| Motive SDK | For developing high-priority VR training modules. |
|---|---|
| Unity and Unreal/Epic | Platforms for creating immersive VR experiences. |
| Motive.io | Tools for building and maintaining VR modules. |
| Meta Quest and Microsoft HoloLens | Advanced XR devices used for training. |
| Learning management system (LMS) | Integrated with XR training for remote workers. |
| AI and machine learning | Incorporated into XR training modules for advanced learning experiences. |
| XR Mesh meetings | For regular virtual meetings and check-ins. |
| Centralized XR support | For efficient device management and issue resolution. |
Business benefits
LTIMindtree’s innovative XR solutions provided a wide spectrum of benefits:
Enhanced operational efficiency
Increased employee engagement and skill enhancement
Greater productivity and cost optimization
Scalable and compliant systems
Conclusion
Extended reality (XR) solutions have revolutionized training and operational efficiency for this leading oil and gas company. By providing immersive, hands-on experiences, XR enhances safety, knowledge retention, and skill development. As XR technology evolves, it promises even more transformative capabilities, driving further innovation in workforce training, predictive maintenance, and field operations.
If you’d like to explore next-gen XR solutions to digitally transform your oil and gas operations, please reach out to us at nxt.communication@ltimindtree.com.
