Many industries are moving past the disruption brought about by the pandemic. The Travel, Transport & Hospitality (TTH) industries, perhaps the hardest hit, are rapidly adapting to the new demands. They aim to offer better customer experience and safety, low contact interactions, meet changing regulations, optimize resources, and improve resilience. Simultaneously, with growing competition from non-traditional players, they are renewing their strategies to acquire new customers and retain old ones.
The solution is to build new business models and replace the patchwork of technology with end-to-end digital systems. LTIMindtree is moving the needle for clients in the TTH space, helping them turn “steady revival” to “fast-tracked progress.” Airlines, freight carriers, logistics companies, cruise liners, hotels, and restaurant chains have successfully used our intelligent technology to deliver seamless customer experiences, loyalty management, improve freight planning, create resilient supply chains, and build dependable demand and capacity management systems.
LTIMindree is exceptionally well-placed to bring about this change. It leverages decades of experience and expertise in integrating industry-specific platforms with ERP, partner systems, virtual technologies, automation, IoT, multi-cloud environments, and data and analytics to stitch cluttered and disjointed applications and infrastructure into a unified digital system.
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Industry Segments
Airlines
Seamless customer experience for the airline industry
Travel
Emerge stronger and smarter: Re-imagine your business strategies to herald a healthy, new, resilient travel industry.
Hospitality
Bring the customers back, prepare for business recovery with the right strategies for processes, technology, and people.
Real Estate
Real estate enterprises need to predict and plan smart and leverage digital, data, and technology to survive and thrive.
Food and Beverage
Technology solutions to deliver connected experiences and seamless operations for the F&B industry
Rail
Driving digital transformation with better customer connections and communication leveraging innovative technology & industry 4.0 experience
Transportation
Scale the disruption with the power of digital transformation.
Logistics
Shift focus, reset, and recover by increasing resiliency, flexibility, end-to-end visibility, and better value from analytics.
Freight
The road to a connected freight and fleet starts here.
Solutions
Our offerings combined with strategic partnerships deliver the best solutions for our clients.
We believe that our core proposition is to help Travel, Transport and Hospitality enterprises mitigate the impact and maximize growth in the new normal and recover healthily.
Genie on the Go: Purchase, loyalty redemption, and delivery, on the go!
LTIMindtree mTap: NFC-based marketing solution for F&B
LTIMindtree’s Digital Health Passport for Travel
Ancillary Merchandising: Consumer Personalization Solution
ION: Contextual Search Solution For Travel Booking Websites
MIRA : LTIMindtree Cognitive Service Assistant
Crafting Memories For The Connected Traveler
Block-Chain Powered Loyalty Platform: Hospitality Industry
Cut Your Cloud Migration Time In Half To Accelerate Your Benefits
Platforms
Our mission is to provide cutting-edge personalized experiences to customers through innovative
platforms by simplifying searching, sharing, and consumption of rich content via diverse devices and platforms.
CAPE – Composable Automated Platform for Enterprises
Decision Moments – Data Analytics Platform
CloudXperienz
Shift to predictive Zero Ops with a standard, operational, and business-contextualized data model
Videos
Jochen Gottelmann, CIO, Lufthansa Cargo: Leading through the pandemic and partnership with LTIMindtree
Giving wings to one’s business in turbulent skies seems to be the mantra for the CIO of Lufthansa Cargo AG - Jochen Gottelmann. He speaks about how Lufthansa Cargo responded to the pandemic with agility and resilience, and how LTIMindtree helped drive it’s ESB middleware transformation. In Jochen’s words, LTIMindtree has proven to be a reliable, competent, scalable & trustworthy partner – both, in good times and in not so good times.
Client Speak: Prafulla Srinivasan, Director, Digital Tech – Enterprise & Commercial Web/Mobile Apps, Delta Air Lines
A dialogue with Farangis Choudhary, Head – D&I, LTIMindtree on the nuances of leadership in an evolving world.
Client Speak: Paul Kremer, Program Director for eCommerce, Avis
Talks about our 13 year old partnership, our work with them and how we get it right the first time, always.
Client Speak: Vipul Tanna, Director Enterprise Applications, SITA
He discusses the indispensable value of LTIMindtree – technology competency, collaborative culture, transparency at all levels and attention from leadership – that helped ensure a successful partnership.
Success Story: Unlocking the Potential of Personalization with LTIMindtree for the World’s Largest Hotel Chain
Success Story: Contact-less digital experiences for the world’s largest hotel chain
Solution: LTIMindtree’s Genie on the Go
Engagement, purchase, loyalty, payments and delivery on the go
Solution: LTIMindtree’s mTAP
Make your marketing assets interactive and boost your revenue
Jochen Gottelmann, CIO, Lufthansa Cargo: Leading Through The Pandemic And On Finding A Trustworthy Partner In LTIMindtree
Nuances of leadership in an evolving world
A dialogue between Prafulla Srinivasan, Director, Digital Technology - Enterprise and Commercial web/mobile apps at Delta Air Lines and Farangis Choudhary, Head – Diversity & Inclusion, LTIMindtree
Paul Kremer - Program Director for eCommerce, Avis
Client Speak: SITA | Vipul Tanna, Director enterprise applications
Unlocking the Potential of Personalization with LTIMindtree for the World’s Largest Hotel Chain
LTIMindtree Success Story: Contact-less digital experiences for the world’s largest hotel chain
Resources
Article
Brochure
Case Studies
POVs
Whitepapers
E-Book
How data-driven, customer-centric leaders are changing the t...
Co-Branded Credit Cards
Driving Customer Loyalty and Growth in Travel. Co-branded credit cards hold immense potential by combining the convenience of credit cards with travel exclusive benefits.
Accelerate your digital drive in a cash-strapped economy
We help our clients become a futuristic technology company, bring new revenue streams while operating in a stable IT environment, at a highly optimised cost.
Digital Innovations - A Necessity For Travel Retail Industry...
Progressive Web Application improved customer experience and...
LTIMindtree built a Progressive Web Application (PWA) for the client’s global customer base located in 130+ countries, supporting 44+ languages.
Driving Innovation and New Revenue Opportunities in the Digi...
LTIMindtree conceptualised and built a scalable, cost effective OpenAPI solution for a major European airline group
Customer portal transformation impacting 98% of airports and...
LTIMindtree, as a partner, helped consolidate a plethora of technology platforms
Legacy modernization to Cloud for a large US-based hospitali...
LTIMindtree helped the client with a Cloud agnostic architecture allowing for future cloud platform movements
LTIMindtree’s digital offerings helped a leading foodservi...
The digital application helps restaurants to quickly & easily promote their delivery takeaway offerings to consumers.
Global timeshare company accelerates digital marketing and c...
ServiceNow Managed Services and Cloud transforms Europe’s ...
Product evaluation for America‘s leading real estate servi...
Driving innovation and revenue opportunities with an API fir...
Award winning e-commerce for a vehicle rental company
Intelligent guest insights drive hotel revenue
$7M cost savings for a leading US Airline
Ensured safety of over 100 million passengers
Certas Energy – Enabling a Data-Driven Pricing Approach to...
Helped provide consulting services on Certas’ Customer Segmentation Model catering to Price Optimisation, and subsequently to client demand.
World’s leading car rental firm goes contactless
Mindtree’s solution led to standardization of the damage identification and repair process, and reduced in-life maintenance and damage repair costs.
Improved customer satisfaction through an end-to-end cargo r...
LTIMindtree built an end-to-end cargo reservation system for a leading IT solutions provider for the airlines industry.
Azure Cloud enhances shipping platform for a leading Europea...
LTIMindtree built a unified shipping platform across the client’s business segments by providing a robust, adaptive, and scalable Azure cloud-based solution.
LEAN transformation helps identify USD 4 million in savings ...
LEAN transformation assessment for the postal cargo operations of a major global airline identified opportunities to streamline business operations.
Reducing cost and manual effort via testing automation
LTIMindtree partnered with a global shipping & logistics leader to transform their testing ecosystem, reducing manual effort and accelerating time to market.
Real-time information puts rail & transportation finance cus...
A leading rail finance company re-energized its operations and profitability by capturing real-time information.
Enabling efficient tracking for cold storage logistics
LTIMindtree partnered with a leading refrigerated logistics provider to revamp their WMS (Warehouse Management System), enabling efficient shipment tracking.
Smart maintenance enhances car rental giant’s operations, ...
Our solution offered a low contact rental experience by replacing the traditional in-person check in with a digital journey built as an extension of the booking process.
Lufthansa Cargo soars toward Cloud readiness with LTIMindtre...
Supply chain, logistics, distribution and order management
Enhanced guest agent experiences for vacation ownership gian...
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