Overview
Discover how a 135-year-old American utility giant overcame a critical meter supply shortage and transformed its operations with the help of LTIMindtree. This case study highlights the innovative solutions implemented to address supply chain challenges and enhance the client’s digital infrastructure.
Solution
The client faced significant challenges due to global supply chain issues, resulting in a 90% reduction in meter volume with no anticipated recovery date. To address this, LTIMindtree implemented a two-phase solution:
- Short-term solution: Procured 15,000 AMI meters from a partner and integrated them with existing systems to avoid manual meter readings.
- Long-term solution: Selected and implemented an alternate AMI vendor and upgraded the internal system architecture to support the new meters. This included setting up a head-end system, processing meter data, and leveraging AWS infrastructure for seamless integration.
