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Overview

Discover how a 135-year-old American utility giant overcame a critical meter supply shortage and transformed its operations with the help of LTIMindtree. This case study highlights the innovative solutions implemented to address supply chain challenges and enhance the client’s digital infrastructure.

Solution

The client faced significant challenges due to global supply chain issues, resulting in a 90% reduction in meter volume with no anticipated recovery date. To address this, LTIMindtree implemented a two-phase solution:

  1. Short-term solution: Procured 15,000 AMI meters from a partner and integrated them with existing systems to avoid manual meter readings.
  2. Long-term solution: Selected and implemented an alternate AMI vendor and upgraded the internal system architecture to support the new meters. This included setting up a head-end system, processing meter data, and leveraging AWS infrastructure for seamless integration.
Solution

Benefits

The implementation of the AMI solution provided several benefits:

 
Cost savings

Cost savings

Saved $0.5 million per year by reducing manual meter readings through automation.

Risk mitigation

Risk mitigation

Reduced potential challenges of supply chain shortages by maintaining sufficient AMI inventory.

Operational efficiency

Operational efficiency

Enabled better growth and maintenance with advanced metering infrastructure.

Futureproofing

Futureproofing

Introduced advanced capabilities to align the client with future goals and ensured flexibility in vendor management.

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