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LTIMindtree leverages ServiceNow partnership to offer intelligent design capabilities and experience-driven solutions for the enterprises. We combine the full potential of the ServiceNow platform with deep industry expertise and intelligent design capabilities to help organizations deliver exceptional experiences.

LTIMindtree and ServiceNow Partnership

LTIMindtree is ServiceNow Elite partner. Our ServiceNow partnership goes a long way in helping clients accelerate their modernization and automation journey. With our core strengths across ServiceNow domains and unparallel technical and functional expertise, we deliver agile outcomes for our clients and end customers.

Our offerings catalog on ServiceNow platform enables clients to reimagine their Technology, Employee, Customer and Business Process Automation experience. Working together, we can help improve efficiency, reduce costs and unlock productivity.

ServiceNow Partner Elite

Spotlight

LTIMindtree Inaugurates ServiceNow Experience Centre and Innovation Lab @Hartford USA

The ServiceNow Innovation Lab is a one-stop-shop to showcase our joint best-in-class solutions on the ServiceNow platform. Customers can co-innovate solutions with LTIMindtree and ServiceNow experts at the center.

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LTIMindtree achieves a ServiceNow CSAT score of 4.57

CSAT score endorses LTIMindtree’s strong delivery capabilities on ServiceNow platform ensuring successful engagements across all the deployments, thus fulfilling the customer’s vision of the digital and agile enterprise.

Services

Powered by our successful track record of serving the world’s leading enterprises for over a decade, leveraging our IPs, and ServiceNow partnership, LTIMindtree accelerates and assures business outcomes on ServiceNow platform with advisory, implementation, and managed services.

Our services cover the whole spectrum of workflows as under:

Technology Experience

Technology Experience

  • IT Service Management
  • IT Operations Management
  • IT Asset Management
  • Strategic Portfolio Management (ITBM)
  • Security & Risk Management
Customer Experience

Customer Experience

  • Customer Service Management
    • B2B operations
    • B2C operations
  • Field Service Management
Employee Experience

Employee Experience

  • HR Service Delivery
  • Safe workplace (employee and workplace safety)
  • Workplace service delivery
  • Legal, facilities, marketing – Enterprise Service Management
Build & Automate

Build & Automate

  • Legacy Application Migration
  • Business Process Automation
  • Custom App Development
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Services

Powered by our successful track record of serving the world’s leading enterprises for over a decade, leveraging our IPs, and ServiceNow partnership, LTIMindtree accelerates and assures business outcomes on ServiceNow platform with advisory, implementation, and managed services.

Our services cover the whole spectrum of workflows as under:

Technology Experience

Technology Experience

  • IT Service Management
  • IT Operations Management
  • IT Asset Management
  • Strategic Portfolio Management (ITBM)
  • Security & Risk Management
Customer Experience

Customer Experience

  • Customer Service Management
    • B2B operations
    • B2C operations
  • Field Service Management
Employee Experience

Employee Experience

  • HR Service Delivery
  • Safe workplace (employee and workplace safety)
  • Workplace service delivery
  • Legal, facilities, marketing – Enterprise Service Management
Build & Automate

Build & Automate

  • Legacy Application Migration
  • Business Process Automation
  • Custom App Development
Know More

Services

Powered by our successful track record of serving the world’s leading enterprises for over a decade, leveraging our IPs, and ServiceNow partnership, LTIMindtree accelerates and assures business outcomes on ServiceNow platform with advisory, implementation, and managed services.

Our services cover the whole spectrum of workflows as under:

IT workflow

IT Workflows

  • IT Service Management
  • IT Operations Management
  • IT Asset Management
  • Strategic Portfolio Management (ITBM)
  • Security & Risk Management

Customer Workflows

  • Customer Service Management
    • B2B operations
    • B2C operations
  • Field Service Management
Employee workflow

Employee Workflows

  • HR Service Delivery
  • Safe workplace (employee and workplace safety)
  • Workplace service delivery
  • Legal, facilities, marketing – Enterprise Service Management
Creator workflow

Creator Workflows

  • Legacy Application Migration
  • Business Process Automation
  • Custom App Development
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Offerings

We bring together a perfect blend of industry domain, functional and digital capabilities on the ServiceNow platform to solve real-world customer problems. And deliver ServiceNow innovation.

Our curated offerings include:

PRISM

PRISM

Future of Work – Employee Experience Management

PRISM is LTIMindtree’s flagship ServiceNow offering that puts people at the heart of the business. It infuses empathy with a sense of belonging and helps drive connected and engaging experiences for the IT and non-IT personas.

SmartOps

SmartOps

Drive efficiency across Service Operations

SmartOps ensures simplified and predictable service operations within Technology and Operational Excellence. It enables complete visibility into IT and business services while transforming smart alert correlation through ML-based event management. Leverages AI for smart resolutions through BOTs, orchestrations, and an integrated automation solution.

Golden CMDB

Golden CMDB

Transforming Technology Excellence & Business Services

LTIMindtree’s Golden CMDB framework provides a standardized template for implementing CMDB, aligning the discovery sources, CSDM, configuration management processes, and external processes like ITSM, APM, and asset management in a broader framework. It lays out a baseline to achieve the CSDM Journey

Platform Doctor

Platform Doctor

Real-time platform health inspection and restoration

End-to-end ServiceNow platform health assessment and sustenance through LTIMindtree’s Platform Doctor solution with persona-enabled dashboards and real-time best practice violation restrictions to reduce technical debt.

Why LTIMindtree

LTIMindtree is the design partner of ServiceNow, co-creating real-world solutions for clients

250 +

ServiceNow implementations across industries

750 +

Certifications and Accreditations

10K +

Workflows Digitized using NOW platform

1 Million +

End user experiences engineered

Ranked #2

in ServiceNow Account Management by HFS

200 +

ServiceNow Instances Managed Globally

Case Studies

 
12

Post Merger Consolidation Cost-Savings ServiceNow Support for US-based Global Media Conglomerates

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Leading Japanese Engineering and Software firm Reduces Cost of Service by 20%

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Leading American Television Network Takes HR Operaons to the Cloud

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End to End Implementation of Design Thinking, Management Modules for Swiss Construction Multinational

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