Overview
B2B RevEase is LTIMindtree’s solution for B2B Businesses and Manufacturers that leverages Salesforce’s cutting-edge capabilities to create a highly interactive and user-friendly self-serve portal for customers. The B2B RevEase solution is seamlessly integrated with your internal teams – sales, customer service, and revenue systems – translating to a truly connected and end-to-end experience.
The B2B RevEase solution not only provides an easy and comprehensive buying experience for customers, but also serves as a one-stop shop for them to access product details, request further information, and log queries or complaints regarding any product or service.
A Seamless Omnichannel Selling Platform
Built for diverse businesses and industries, our platform offers numerous features and benefits for both sales reps and customers:
- Request for quotes and negotiation: Simplify quoting and negotiation processes.
- Collaborative selling: Foster teamwork among your sales reps.
- Dynamic bundle and attribute reconfiguration: Customize product bundles and attributes.
- Pricing configuration: Ensure accurate pricing across various configurations.
- Online ordering: Streamline the ordering process.
- Billing simplification: Automate recurring billing and improve customer satisfaction.
Key Features
Lead Generation and Qualification
Capture, manage, and qualify leads from various sources and channels, ensuring a steady flow of potential customers and prioritizing high-potential opportunities.
Opportunity and Account Management
Track opportunities and ensure timely follow-ups and conversions. Effectively segment and target customers to maximize your sales efforts.
Collaborative and AI-guided Selling
Share best practices and insights among sales teams to enhance overall performance. Utilize data-driven insights and suggestions to help sales reps make informed decisions.
Product and Pricing Configuration
Customize products and services to meet customer needs. Update VAT, uplifts, discounts, and currency data to ensure accurate pricing.
Enhanced Visual Representation
Adjust quantities, add discounts, and encourage up-selling with better visual tools and product representation.
Customer-specific Selling
Offer tailored recommendations and promotions to meet individual customer preferences and goals.
Quoting and Contract Management
Align quotes with customer expectations and streamline the contracting process to ensure compliance and efficiency.
Omnichannel Selling Platform
Provide a seamless selling experience across online and offline channels.
Customer Purchasing and Self-service
Initiate the quoting process and negotiate terms with ease. Apply coupons, quick order/re-order, and manage buying lists for a smooth purchasing experience. Also, enable customers to complete their orders online with a user-friendly interface.
Customer Support and Assistance
Provide customer service and assistance through support cases, FAQs, and chatbots. Finalize deals and send quotes to customers promptly.
Revenue Optimization
Generate more revenue from existing customers by offering additional products and services. Streamline the order-to-contract process to ensure compliance and efficiency.