Client
The client is a global leader in assurance, consulting, strategy, and tax services, known for its focus on innovation and digital transformation. Within its Technology and Forensics divisions, the company leverages Artificial Intelligence (AI) to address complex regulatory and investigative challenges across industries.
Market Trends in Professional Services and Forensic Science
The professional services industry is experiencing rapid transformation, driven by stricter regulations and the growing volume of digital evidence. As cases of fraud, misconduct, and compliance breaches rise, organizations are under pressure to deliver timely, accurate, and defensible investigations. Manual, fragmented processes are no longer sufficient to meet these demands.
For forensic teams, the challenge goes beyond analyzing data; it’s about connecting complex narratives across multiple systems while ensuring consistency and compliance on a global scale. Delays or missed connections can erode trust, expose organizations to legal risks, and strain investigative teams. This reality set the stage for the client’s need to modernize its forensics practice with advanced, AI-driven solutions.
Business Challenges
The client’s forensics division needed to transform its investigative processes to keep pace with rising regulatory demands and increasingly complex cases. However, several challenges stood in the way:
- Manual Review Bottlenecks: Time-consuming, manual analysis of past allegations slowed investigations and increased the risk of errors.
- Data Fragmentation: Evidence was scattered across multiple formats and siloed systems, making it difficult to connect insights into a clear, defensible narrative.
- Contextual Gaps: Maintaining continuity across different investigation threads was challenging, often leading to missed connections and incomplete findings.
- Regulatory Pressures: Strict timelines required faster, more accurate legal and compliance reporting.
- Resource Strain: Repetitive manual tasks consumed expert bandwidth, diverting focus from high-value strategic analysis.
- Global Inconsistencies: Varying regional standards complicated cross-border case management.
- High Legal and Reputational Risk: Reliance on manual methods left the organization vulnerable to oversight and potential non-compliance.
LTIMindtree Solution
To overcome these operational bottlenecks, LTIMindtree collaborated with the client to design a domain-specific generative AI (gen AI) solution tailored for forensic investigations and legal compliance. The goal was to streamline complex, high-stakes investigations by addressing inefficiencies while empowering forensic teams to focus on strategy and decision-making.
The solution directly targeted key pain points:
Intelligent Case Analysis
Contextual Continuity
Accelerated Evidence Review
Enhanced Legal Readiness
Standardized Global Practices
Strategic Enablement
Business Benefits
By integrating gen AI into its forensic operations, the client achieved measurable improvements in speed, accuracy, and global consistency, directly addressing its most pressing challenges.
Revenue Growth
Generated USD 50 million in fiscal year 2025 revenue by embedding gen AI into forensic workflows, strengthening client service delivery and expanding the legal and compliance portfolio.
Operational Efficiency
Accelerated investigations by 60%, increasing case throughput and dramatically reducing time spent on manual reviews.
Risk Reduction
Improved risk mitigation outcomes by 45%, enabling faster, data-driven legal recommendations while minimizing exposure to penalties and reputational damage.
Global Scalability
Standardized forensic practices across markets, with a secure, AI-enabled framework, streamlining cross-border investigations and future-proofing compliance operations.
Conclusion
This collaboration marks a pivotal step in applying generative AI to forensic science. By embedding AI into core investigative workflows, the client transformed how allegations are managed, legal reviews are conducted, and compliance insights are delivered.
The initiative streamlined operations, reduced risk, and elevated the strategic impact of Forensics practice. Positioned as a benchmark for innovation in high-risk domains, the client is now equipped to adapt to evolving regulations, deliver faster and more defensible outcomes, and scale AI-driven excellence globally.
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