By: Anamika Modi and Krishna Madhavan

What is D-SaaS?

How do you define Disruptive-SaaS? It is a group of niche and powerful Cloud SaaS platform products that solve problems in the areas of Lead-to-Revenue (Quote-to-Cash), (Supply Chain, Source-to-Pay,) to Connected Planning. D-SaaS helps enterprises to take advantage of the software providers and prepare for the transformation to the cloud and restructure their enterprise.

D-SaaS helps transform the below business processes of enterprises:

• Lead to Revenue (L2R): digitizing commercial and enterprise lifecycle for a direct-to-enterprise world through dynamic pricing, subscriptions, commerce, digital contracts, etc. Primarily, the enterprise journey around the Quote-to-Cash, including: 
  • Configure-Price-Quote (CPQ)

  (For more info on CPQ, please visit https://www.ltimindtree.com/blogs/lead-to-revenue-importance-of-cpq/)

  • Price Optimization and Dynamic Pricing
  • Contract Lifecycle Management (CLM) 

  (For more info on CLM, please visit https://www.ltimindtree.com/blogs/clm-backbone-for-enterprises/)

  • Subscription Management
  • Revenue Management and Monetization (RM&M)
• Supply Chain: shifting from just-in-time supply chains to just-in-case supply chains through implementing sub-daily planning, control tower, network risk, last-mile issue, etc.
• Source-to-Pay: sustainable and intelligent spend management through a supplier network, consolidation, intelligent buying, marketplace, etc.
• Enterprise Performance Management (EPM): ability to complete in real-time in a dynamic and volatile business climate by implementing real-time and integrated forecasting and planning.

Now, let’s move ahead and understand how D-SaaS helps overcome the challenges of different industries. Today, we will talk about one of the most dynamic industries i.e., the retail industry. We will cover all the industries in our upcoming blogs.

About the retail industry

The retail sector has experienced a significant transformation in the last 10 years with new technologies, changed employee expectations, and an increasingly informed consumer market contributing to its evolution. The traditional brick-and-mortar retail business is being seriously challenged as consumers are increasingly using smartphone applications and other digital channels for purchases and product comparisons.

Naturally, change brings opportunity, and retailers must adapt to new trends and changing demographics or risk falling behind.

Main Challenges Faced by the Retail Industry

The retail sector has experienced a significant transformation in the last 10 years with new technologies, changed employee expectations, and an increasingly informed consumer market contributing to its evolution. And the Covid-19 pandemic helped hasten retail’s inevitable widespread embrace of online shopping. 

Naturally, change brings opportunities—as well as challenges. Retailers must adapt to new trends and changing demographics or risk falling behind.

The chart below shows the main challenges faced by the retail industry, their KPIs, L2R solutions provided to them, and the outcomes of that solution:

D-SaaS Offerings to the Retail Industry

We provide the following services in collaboration with our partners. Our core focus is the following:

• Process consultancy: D-SaaS helps understand the enterprise’s problems and pain points. Based on their current processes, it advises which process available in the industry will best suit them.
• Data/ contract migration: Data/contract migration: data/contract migration is moving data/contracts from one location to another, from one format to another, or from one environment to another. The business driver is usually an application migration or consolidation in which legacy systems are replaced by new applications that will share the same dataset.
• Implementation and Integration: every enterprise has a different technical architecture landscape, and D-SaaS suggests to the enterprises how their architecture will change. Whenever an enterprise comes with a new requirement across any of these areas (L2R to EPM), D-SaaS helps in suggesting the correct product and integrating it into its new system. After integration as per their requirement, D-SaaS implements these processes as per a particular enterprise’s flow.
• Maintenance and technical upgrades: software maintenance is the process of modifying a software product once it is deployed across the domain, and technical upgradation of the software is done once it’s delivered to fix bugs and improve performance. After offering the products to the enterprises, they are upgraded annually, quarterly, or half-yearly (based on their purchase). D-SaaS takes care of all end-to-end processes.

Process Capabilities in Focus for the Lead-to-Revenue Process

It offers a broad range of process capabilities for different business processes across industries with Lead-To-Revenue, focusing on digitizing commercial and customer lifecycle, including product value chains such as dynamic pricing, subscriptions, commerce, and digital contracts.

The chart below shows the L2R Process capabilities:

Examples of some of the challenges faced by the retail industry include (1) Inaccurate cost quoting from complicated pricing rules, which can be solved by providing accurate quote configurations, resulting in 97% quote accuracy (2) Delays in order delivery due to quote delay for which pre–defined and pre–approved quote template configuration is provided, which gives 38% faster time in quoting.

In conclusion, the retail industry suffers various difficulties, including poor supplier onboarding, inaccurate cost quoting, and real-time data inefficiencies. Order fulfilment may also be delayed because of quote delays. However, the difficulties are overcome with D-SaaS L2R capabilities like dynamic pricing, subscriptions, etc., leading to corporate growth and client satisfaction.

Visit the LTIMindtree blog page and keep yourself informed about our upcoming blog on the manufacturing industry. 

Stay tuned!!