Uphaar Agrawalla

Uphaar is a Senior Director in the SAP Customer Experience practice with over 17 years of experience working in the CX/CRM space and specialising in Sales Force Automation, Customer Service, Field Service and Marketing areas. He has worked with global customers in various industries such as Manufacturing, Consumer Products, Professional Services, Healthcare etc. He helps clients throughout their CX transformation journey, with extensive experience in advisory, consulting, implementation and customer success/value realisation.