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Changing customer demands, evolving business models, and continuous industry-wide disruptions call for organizations to be more agile than ever before. As a result, IT leaders are on a constant mission to adopt next-generation technologies, helping their organizations focus on increasing revenue, reducing cost, and improving customer service.

But as organizations achieve a greater level of digital maturity, there is a need to ensure that the digital enterprise solutions remain responsive. If your business users are trying to respond to customers in real-time,

only to find the IT applications non-responsive, under maintenance, or encountering issues that take too long to resolve – your investment in large operations teams and state-of-the-art IT architecture would not yield the desired ROI.

Truth be told, most IT operations aren’t intelligent enough. And as transformations scale, different user groups are experiencing different challenges with respect to IT operations. For example, the user feels his issues are not getting resolved in time, while the service desk complains of multiple open tickets, half- assigned to the wrong team,

as well the inability to coordinate and close them, and so on.

IT Operations managers, on the other hand, worry about how they are expected to do more with lesser resources and at a lower cost, while the CIO expects the need for more innovation and customer satisfaction to improve significantly.

But how can these expectations be solved i.e. IT operations made more intelligent?

One word: AIOps

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    Our Framework

    Taking cue from our last 12 years of automation experience, we have devised a holistic and all encompassing framework we call ‘AUTOGRIT’ that incorporates the best practices, and guidelines for a smooth AIOPS journey.

    Our Offerings

    Our AIOps offerings are a cross-section of our in-depth understanding of various industry domains and proven AI/digital prowess. We empower our clients to kick-start or scale their AIOps journey and sustain an automation ecosystem within their organization.


    Advisory Services

    Whether you are wondering where to begin your AIOps journey from, or where to go next, our team is here to guide you. Supported by our tool-driven assessment, we can help you right from selection/rationalization of the right tools, and platforms to drive superior ROI, while ensuring security and governance.


    End-to-End Automation as a Service

    We partner with clients to deliver a fit-to-purpose AIOps solution leveraging third-party platforms, and proprietary LTIMindtree platforms. In doing so, we ensure the first-time-right solution, with a faster time to market.


    Value-Added Managed Services

    We deploy custom AIOps bots and solutions to provide end-to-end automation, analytics, and predictive operations.

    We also offer integration of AIOps platforms with third-party tools, ITSM systems, platforms, and cloud and on-premises applications.


    Productized Offerings

    We offer a suite of AIOPS platforms and tools with 24*7 support that are easy to implement and integrate with your existing operations landscape to ensure your businesses are truly digitalized.

    AIOps Platforms & Solutions

     
    JORITZ

    JORITZ

    AIOps Platform to digitize and secure entire IT operations and closely integrate people, processes, tools, and bots.

    Mosaic AIOps

    Mosaic AIOps

    AIOps platform with features, such as enhanced monitor-of-monitor, automated alerts suppression, guided ticket resolution, and service governance dashboard.

    BRAIO

    BRAIO

    Intelligent workflow automation orchestration platform to automate end-to-end business and IT operations workflows and associated tasks leveraging multi-tenancy.

    ISGS

    ISGS

    Intelligent, secure gateway platform (integrated AI/ML Engine), with built-in privilege access management and intelligent data analytics to enable secure IT operations and enhance automation adoption.

    Solving for Clients

    Chatbot-led Self-Service Resolution for Fortune 100 CPG Major

    APPM for Internation Financial Institution

    Automated IT Operations with Canvas BRAIO

    IT Process Automation for a large Constuction Company

    70% Effort Reduction for Leading Medical Device Manufacturer

    IT Automation for leading US-based Bank

    Service Desk Solution for US-based Global Manufacturing Corporation

    Our Partners

     
    Google Cloud
    AppDynamics
    Logic Monitor
    Resolve
    bmc
    Cisco
    dynatrace

    Awards and Analysts

     
    LTI recognized as Leader for US market for AIOps in ISG Intelligent Automation and Services

    2021

    LTI recognized as Leader for US market for AIOps in ISG Intelligent Automation and Services

    LTI recognized as Innovators in Avasant Intelligent ITOps Services 2021 RadarView™ Survey

    2021

    LTI recognized as Innovators in Avasant Intelligent ITOps Services 2021 RadarView™ Survey

    LTI recognized as Rising Star for Managed Application Services  in ISG Next-Gen Application Development and Maintenance Services 2021

    2021

    LTI recognized as Rising Star for Managed Application Services in ISG Next-Gen Application Development and Maintenance Services 2021

    LTI recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    2021

    LTI recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    LTI recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    2020

    LTI recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    Awards and Analysts

    LTIMindtree recognized as Leader for US market for AIOps in ISG Intelligent Automation and Services

    2021

    LTIMindtree recognized as Leader for US market for AIOps in ISG Intelligent Automation and Services

    LTIMindtree recognized as Innovators in Avasant Intelligent ITOps Services 2021 RadarView™ Survey

    2021

    LTIMindtree recognized as Innovators in Avasant Intelligent ITOps Services 2021 RadarView™ Survey

    LTIMindtree recognized as Rising Star for Managed Application Services  in ISG Next-Gen Application Development and Maintenance Services 2021

    2021

    LTIMindtree recognized as Rising Star for Managed Application Services in ISG Next-Gen Application Development and Maintenance Services 2021

    LTIMindtree recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    2021

    LTIMindtree recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    LTIMindtree recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    2020

    LTIMindtree recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services

    Growing Significance of AIOps in achieving Tech Agility

    AIOps is a new and rapidly growing area of IT management that uses artificial intelligence and machine learning technologies to automate IT operations and improve overall efficiency. Listen to one of our leaders Vijay Nair in the round table discussions organized by NASSCOM.

    Key Steps for Enterprises to begin their AIOps Journey

    AIOps is a new and rapidly growing area of IT management that uses artificial intelligence and machine learning technologies to automate IT operations and improve overall efficiency. Listen to one of our leaders Vijay Nair in the round table discussions organized by NASSCOM.

    Resources

    Brochures
    Blogs
    POVs
    Whitepapers

    Secure, BOT Centric IT Operation powered by AI

    BGenie - Retooling the Statistical Analysis

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    Sustainable Automation Solution Best Practices Wagon Wheel M...

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    Embracing Blockchain in IT Operations: A Transformative Jour...

    Explore the game-changing impact of blockchain on IT Operations in our latest blog. From automating processes to enhancing security, we delve into the transformative journey of ...

    Relevance of Enterprise Service Management for Command Cente...

    Canvas AIOps' ESM module which intelligently correlates alerts in real-time, discovers the root cause, and suppress the noise in the ecosystem.

    Strategize for avoiding key challenges in IT Operations Auto...

    The complexity of an automation program can vary depending on the activities getting automated, few of the most common ones that we encountered are explained in this PoV.

    NLP Usability and performance improvement for Conversational...

    This PoV sheds a light on how Conversational AI such as chatbots are being widely used in the global market and how NLP is a powerful tool in improving the overall performance o...

    Can Extreme Programming (XP) Help Encounter Attrition?

    This PoV talks about how all practices of Extreme Programming (an agile methodology) for software development can help to reduce the impact of attrition in the team. Also, the a...

    Keep Your Workforce Job Ready

    As technology scales in parallel to business transformations, enterprises, are struggling with keeping their IT workforce 'job ready' to meet business demand. How can organizati...

    How to Stay Relevant with Your AI/ML Approach with MLOps

    How MLOps will drastically Reduce Employee time throughout the whole machine learning lifecycle. since automation reduces the need for manual model management.

    Importance of CMDB in IT Operations Management

    Why intelligent operations calls for a properly managed CMDB and what are the characteristics of an ideal one.

    6 Factors to consider before adapting a Microservices Archit...

    Microservices is the most sought-after architecture today. But is it an ideal fit for any scenario or it requires some consideration before adopting it.

    Empowering Automation Delivery Team with Hybrid Agile Princi...

    While mainstream projects follow a systematic approach in execution, its not always the case in automation projects. Yet its critical for the success of such transformations to ...

    A Systematic Approach to Building a Sustainable AI Solution

    To build a successful, yet sustainable AI solution that transforms business requires a systematic approach for organizations both large and small, can focus upon. This article a...

    Step by step guide for a successful automation solution

    Setting up of automation capabilities into operations, along with a successful outcome, calls for an effective strategy that is built from the ground up. The PoV highlights what...

    Automation Goal Setting: How to Plan Your IT Operations Bett...

    For sustenance & success of IT operations, automation is the key but to influence adoption and utilization parameters in an institutionalized way requires automation goals at di...

    Automation of Business Processes: Just like an Iceberg

    When organizations plan for automation, they usually chalk out a business automation roadmap but overlook IT automation. The PoV highlights the importance of IT automation, its ...

    Establishing Automation Delivery Engine in Build, Operate an...

    Learn how adoption of BOT model to drive automation, will give a competitive edge to an organization In order to bring in automation culture.

    AIOps - Challenges, Expectations Vs Reality

    Let’s understand current challenges of AIOps and learn how customers could define strategies while they adopt AIOps into their IT operations to enhance productivity.

    Role of Automation in the World of Agile

    Learn how leading agile methodologies advocate automation and encourage us to embrace it as part of agile practice.

    Enabling Faster Business Decisions

    Statistical analysis enables organizations to predict future trends, optimize operations, and gain actionable insights.

    Stay Ahead of Security Vulnerabilities in Open Source Softwa...

    As the usage increases, open source software plays a major role in the overall security posture of an enterprise application.

    Data Extraction - The Holy Grail of End-to-End Automation

    As organizations embrace digitization, IT systems have resorted to creating digital documents to replace traditional paper-based documents. Since paper-based documents are unavo...

    Bot Governance and The Role of Culture In Bringing about Cha...

    For an organization which is rapidly adapting to the BOT normal, it is imminent that they have a strong BOT Governance and build a right culture & process to harness maximum ben...

    A 7 Step Guide for Technology Investment in the New Reality

    We witnessed shift from new normal to new reality and the need to redefine business model arose. Here is a 7 step guide to technology investment.

    7 Steps to Getting Your Groove Back with Intelligent Automat...

    The current business scenario demands an innate need to be resilient towards the constant upheavals: something that can only be achieved with Intelligent Automation.

    Sustaining Automation

    For an enterprise to sustain its progress in the automation space, multiple factors across the breadth and depth needs to be looked at - right from management to last member in ...

    How to Make Automation Program Successful

    Automation promises to address the operations downfall by increasing efficiency and creating a 24/7 virtual workforce. This PoV explains why organizations must create an intelli...

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    Explainable AIOps

    Making the case for Explainable AIOps with a Futuristic Outlook on AI-led IT Operations

    Intelligent Automation - The Road Forward

    Let’s go through and learn about the automation evolution, types and our journey towards Intelligent Automation, in this white paper.

    Role of Intelligent Automation in Transforming the CSR QC Pr...

    Intelligent Automation can help streamline & expedite multidimensional and tedious clinical study report quality check for accelerated clinical trial reporting. Read this white ...

    Intelligent Automation in Hiring - A Game Changer

    Transfigured Hiring Process with automated candidate screening using Intelligent Automation

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