Retail and CPG
In today’s digital era, pivoting towards a consumer-centric business model is crucial to building a sustainable and successful lever for Retail and Consumer Packaged Goods businesses (CPG). Consumer behavior has been evolving over the years, with the pandemic and other socio-economic instabilities amplifying the need for convenience and value for households. Consumers seamlessly navigate through online and offline mediums across the shopping journey. They also expect brands to be environmentally friendly, with a strong focus on sustainability. While these trends emphasize the need for consumer-centricity, they also create fresh opportunities to create new products, touchpoints, fulfillment paradigms, and business models.
At LTIMindtree, we help our clients meet the enhanced brand promise they must make to expand into new markets, grow market share, retain loyal customers, and increase their lifecycle value. We leverage technology to establish deeper consumer/customer relationships, reimagine products and services, redefine the value chain, and innovate into the future with new business models. Our extensive experience and expertise unify the worlds of physical and digital, seamlessly bringing together online, mobile, in-store, curbside, marketplace, and kiosk experiences for consumers, customers, suppliers, and employees. Our vast experience in transforming the world’s leading retail and CPG organizations is a testament to our capabilities.
With the latest technologies we help our clients enhance consumer intimacy, drive channel excellence, create a smart and optimized supply chain, deliver omnichannel experiences, build a future-ready core, monetize data, and become agile and efficient. This includes leveraging cloud, data sciences, AI, ML, IoT, RFID, AR/VR, automation, and other cutting-edge innovations. Our team of 6500+ associates have combined expertise in transforming 85+ marquee brands – 5 of the top 15 retailers and 8 of the top 20 CPG companies globally. Our broad industry focus spans segments such as Convenience, Discount stores, Department Stores, Mass Merchant, Grocers, Home Improvement, Apparel, Footwear & Accessories, eCommerce, Food & Beverages, Household & Personal Care Products, Lifestyle & Luxury, Furniture & Home Appliances, and Tobacco, Commodities & Agriculture. LTIMindtree has become the partner of choice for organizations in the Retail and CPG industries, delivering transformation and optimization services.
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Solutions
We are in the midst of enormous reinvention at the hands of digital. At LTIMindtree, business and technology experts, based on collective experience and expertise, have developed solutions and products that maximize growth and deliver value for the retail and CPG industry.