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IT Ops Transformation for Global Leader in Beauty Products

 

Operate to transform (O2T)

LTIMindtree’s-O2T offering for SAP re-pivots operations into a -“Keep the business transforming”- function. It delivers SAP managed services across four dimensions – operations, landscape, business process KPIs, and end user personas. Our targeted 4D model execution powered by the canvas platform not just improves efficiency in operations through hyper automation but continuously improves your business outcomes.

Value Proposition
with LTIMindtree O2T customers can benefit from:

  1. 25%-30% reduction in work volume
  2. 35%-40% faster resolution of incidents
  3. 15%-20% improvement in person productivity
  4. Key business KPI improvements

O2T Model

We leverage Operate to Transform model to deliver amplified outcomes with our managed services on SAP, It covers:

Operate

Do less

  • Eliminate manual, repetitive work
  • Automate tickets/ requests through tools, digitizing workflows

Do fast

  • Focus on faster resolution and reduced mean time to resolve (MTTR)
  • Automation led incident resolution
  • Intelligent monitoring
Transform

Do more

  • Improve business processes and KPIs
  • Improve persona productivity with persona-driven support

Do better

  • Simplify process with proactive problem management
  • Simplify SAP landscape with technical debt reduction

Our Assets

LTIMindtree Canvas is a modern software engineering and managed services platform with following SAP assets:

Profiler

Drive intelligent SAP operations with our profiler tool. It provides a 360-degree analysis of the SAP system across various dimensions to identify hotspots for knowledge transition, automation, technical debt reduction opportunities and key business KPIs impacted.

Discovery Tool

Canvas discovery is a cognitive tool that discovers the service patterns and operations to highlight opportunities for automation and process improvements across engagement lifecycle.

Deep Diagnosis Tool

Smart assist tool for transactional error analysis. The tool has an in- built library of diagnostic tests to analyze SAP business processes. It acts as guided resolution tool for the operations team and helps accelerate the ticket resolution process.

Solving for Clients

IT Ops Transformation for Global Leader in Beauty Products
Intelligent Operations and Innovation with Business Adoption and System Reliability for European Utility Major
Amplifying Business Value through SAP Operations for a Global Semiconductor Manufacturer