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Digital Claims Adjuster
LTIMindtree’s Digital Claims Adjuster helps digitize the claims adjustment process with the least amount of manual intervention. It allows claims adjusters to trace location via the best possible route. It also allows capturing images and videos of the site as an input for the claims handling system with the claim reference and enables collaboration with SMEs and claims handlers through video-sharing for quick decision-making. The solution also sends images to the nearest workshop and conference with an associate for expert advice, and finally, helps in filling reports and checklists, and submitting the claim for processing.
Business Benefits:
- Significantly improves the effectiveness, quality, and turnaround time of claim verification.
- Real-time communication.
- Digitization of data – less / no paperwork.
- Hand reference to all case papers.
- Enhanced customer service.
- Improved adjuster productivity.
- Efficient visit planning.
- More concrete visit proofs.
