Automation in Insurance
Drive Intelligence, Acceleration, and Cost Efficiency
Automation can be a game-changer strategy for insurance companies. Emerging technologies such as Software Robotics, Machine Learning, AI, and Cognitive Solutions offer exciting ‘Automation’ possibilities for Insurers to dramatically improve their profit margins as well as transform customer experience. Far-sighted insurers are already experiencing success in deploying the automation strategy to their business, especially in areas such as New Business Processing, and Claims Processing and Finance – and it is fast becoming mainstream.
Insurers are turning to digital solutions to stay profitable as they battle stringent regulatory norms while managing complex portfolios in a persistently low interest rate environment. They realize the need to forge better relationships with customers to stay competent. Companies are leveraging emerging technologies, including drones, Big Data and Analytics, to transform claims processing, enhance risk management, and streamline overall operations.