Regulated Managed Services
Production Support as a managed service is one of our LTIMindtree productized services offering for our customers. It aims to support all our clients once they are live on their Temenos platform. Our teams can provide a wide range of services, from the application to the hardware, covering multiple technologies, through standard processes, ensuring an efficient, smooth, and secured working environment.
Our Managed Services Capabilities
100+
ConsultantsSupported by
- LTIMindtree Cloud Infra Services Practice
- LTIMindtree Security services practice
18+
Clients- Offering services to clients across businesses (Private, Retail and Corporate)
- Offering services across various sizes of clients
20+
CountriesSupported by
- Covering countries across Europe, Middle-East and APAC
- Covering multiple time-zones across regions
25+
Services Offered- Services covering L1,L2 and L3 layers of Support
- Services covering all Temenos Products and other third-party products as well
Tools
Our Managed Services Practice is supported by some key tools used- Zabbix - Collect data and Triggers
- Grafana – For GUI Layout
- Job Scheduler
LTIMindtree PSF is the only Temenos partner to offer a regulated PSF structure in Luxembourg
Support Professional of the Financial Sector (PFS)
The Support PSF status ensures that LTIMindtree PSF:
– Is financially stable and provides services that are sustainable over the long term
– Has a strong operational and technical organization able to manage the risks inherent in accessing sensitive data
– Is audited and supervised according to the guidelines, standards and certifications expected for the service execution
Given this status, LTIMindtree PSF is allowed by the regulator to access confidential data without breaching the banking secrecy law.
Our PSF Clients across regions
Services in scope for the PSF and Managed Services Expertise
