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Customer Experience

Customer Experience

Overview

The current shift towards digitization, accelerated by the pandemic, has forced enterprises to rethink and reimagine their customer touchpoints throughout their business value chains. LTIMindtree offers end-to-end commercial excellence solutions with an emphasis on customer experience transformation. We assist with leveraging omnichannel B2B and B2B2C solutions, pricing analytics, opportunity identification, up-selling, and cross-selling products.

We solve across value chain

We deliver value across the value chain

Customer Success Stories

Optimizing E-Commerce Strategy Resulting in Global Manufacturer's 10% increase in Online Revenue

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B2B E-commerce Store for Channel Partners of US-Based Company

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Enabling Salesforce Ecosystem Resiliency through Next-gen Managed Services for Global Industrial Manufacturer

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How did LTIMindtree help one of the largest automobile enterprises in the US unlock smarter lead nurturing with Salesforce’s Einstein AI predictions

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Re-engineering Customer engagement and Experience for Captive Finance Division of Global Automotive Major

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Harmonization and Transformation of Global Lead-to-Order Processes for Water Technology Company

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Fast-tracking Warranty Management with Augmented Intelligence for a Global Fortune 500 Home Appliances Corporation

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What We Think

Blog
POV

Partner Management for the Modern Enterprise

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Road to Manufacturing Transformation: Maximizing Revenue with a 360-Degree Customer View

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5 Steps to Improve Your Salesforce ROI

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Field Service Transformation Strategy for Industrial Original Equipment Manufacturers (OEMs)

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Request for Services

Find out more about how we can help your organization reimagine manufacturing. Let us know your areas of interest so that we can help get to your vision of the future, faster. Together