Rabijit Purkayastha has been a CX and digital transformation professional, for 14+ years, and associated with LTIMindtree for the last 2 years. His expertise includes solutioning and implementing end-to-end CX/CRM solutions in the space of Salesforce Automation (SFA), B2B Service and Marketing Automation for large and mid-market enterprises. He has a keen interest in emerging customer-focused technology components, such as NLP, chatbots, and no-code/low-code platforms.
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